cancellation policy

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STANDARD RATE

Payment

Prepayment required: 50%: Credit card

Cancellation Policy

Cancellation with no penalty up to 14 days prior to arrival

A charge of 50% of the reservation amount will be made within 14 days prior to the date of arrival. The remaining amount will be settled at Check-In. Up to 15 days prior to arrival date - Free of charge Between 8 and 14 days before the arrival date - 50% Penalty Between 0 and 7 days before the arrival date - 100% Penalty

NON REFUNDABLE

Payment

Prepayment required: 100%: Credit card

Cancellation Policy

Penalty if canceled.

When KAN Tulum receives your reservation, the total amount will be charged to your card. No refund will be made in case of cancellation, early departure, or no-show (the reservation is kept up to the 1st night). If the charge to your card is denied, KAN Tulum will cancel your reservation.

Do you have more questions about the cancellation policy?